I have been planning for this certification since quiet a while now. I am very much attracted towards the field service addition to dynamics CRM hence I decided to finally schedule the exam.

So will be preparing for this exam for next couple of weeks & as I go, I will be creating blogs on my study for this exam. I will try to put as much as details and explanation to understand the concepts.

The blog series will be fully aligned with the exam pattern given on the Microsoft learning page:

Visit this page here :  https://www.microsoft.com/en-us/learning/exam-mb2-877.aspx & familiarize yourself with this exam.

What will you get out of this exam?

Well, I should have wrote this question in the beginning of this blog but it is not too late to talk about this now!
If you have a client which very much customer oriented and does a lot field work such as proving services as at home such as Instillation, uninstallation, fix/repair/service of the products that company offers,  The field service module of dynamics CRM is perfect for them. Hence you have to have knowledge on this module of dynamics CRM.

I am very much excited to start the series and hope so are you.
In the next and very first blog, We will go through the the first main topic “Perform Initial Configuration Steps”  from Set up and Configure Field service module.

So, I will see you in the next blog shortly! Make sure you subscribe to my blogs to get notified on next blogs!