Posted in Dynamics CRM 365 Online, Uncategorized

Enable “Read” Auditing In Dynamics CRM 365

Let’s agree, we all have been waiting for this feature since quiet long now.

Records “Read” Audit! yes you have heard it right. This feature will let you capture details about who is reading/retrieving the data just like create/update/delete etc.

This feature is available in Dynamics CRM 365 Online  v8 and above.

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Note : The auditing logs will be available in the Office 365 Security & Compliance Center not in the tradition record audit history in CRM which actually makes sense as it will be gigantic data and shouldn’t be kept inside CRM.

Follow below steps on how to start utilizing this feature:

  1.  To enable auditing please follow below method:
    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/enable-use-comprehensive-auditing#enable-auditing-in-dynamics-365
  2. To see the logs , follow below :
    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/enable-use-comprehensive-auditing#review-your-audit-data-using-reports-in-office-365-security-and-compliance-center

I hope this helps!